Number Of Reviews: 819
Find out what our customers think by checking out some independent reviews for Carlton Hotel Kinsale, posted by guests who have stayed at our hotel.
I stayed at the Carlton for a business event. The manager was very good at sorting issues out, but it seemed the problems were due to a lack of staff.
Thank you for your feedback regarding your recent visit with us. I can confirm that we did experience a period in June when we were waiting for seasonal staff to join the team and several departments were a little stretched as we were a lot busier than anticipated for the month. I do hope that this did not detract too much from your stay and would be delighted to welcome you back to the Carlton Hotel Kinsale again.
Once again, thank you for your feedback
We enjoyed the beautiful scenery and gorgeously comfy room. Also breakfast was delicious. My main issue was with the food. we opted for the e59 deal that included overnight stay and a 4 course meal. On ...
Deirdre Healy and David O' Mahony
Thank you for your e-mail and feedback regarding your recent visit with us. I am disappointed to read that you did not enjoy your meal with us. I have discussed your comments with the chef and would like to apologise to you for the poor quality of your meal. The standard of food served in our restaurant is normally extremely high and feed back very positive and as such I am surprised at your experience.
I would hope that this experience would not put you off returning to us and would like to offer you a complimentary upgrade on your next visit. Please contact me by return should you wish to book again so that I may personally look after your reservation.