Number Of Reviews: 819
Find out what our customers think by checking out some independent reviews for Carlton Hotel Kinsale, posted by guests who have stayed at our hotel.
nice hotel, pity about timing!
I stayed for one night in January with my boyfriend for his birthday, the room was lovely and the staff were great. one big complaint! lots of renovating being done at the time. was met by a wheelbarrow ...
Thank you for your email and feedback regarding your recent stay with us. May I apologise if our renovation work detracted from your stay with us, we did make every effort to ensure disturbance was kept to a minimum. I would hope that this would not put you off returning to the Carlton Hotel Kinsale again and would be delighted to welcome you back so that you may experience the finished product of our renovation work as well as our new menu offering in the Rockpool bar 7 restaurant.
Once again, thank you for taking the time to provide feedback.
We had a pleasant stay in the Carlton, having had difficulty with the rooms on the first night we were moved to a garden suite on the second. The leisure centre is lovely, we felt there was no atmosphere in the Bar area. The grounds could do with some maintenance.
Thank you for your feedback regarding your recent visit to the Carlton Hotel Kinsale. I am delighted that you enjoyed your stay with us. I am glad to see that the problems you had with your room were dealt with in a timely manner and did not detract from your stay with us. I take on board your comments on our bar area and we have looked at the background music and lighting in this area with the view to improving the atmosphere. We have a property maintenance company now on board also in order to keep the grounds tidy and manicured.
Once again, thank you for your feedback.